Legal notice
Prestige Horizon Travel (Pty) Ltd
Effective Date: 9 August 2026
Welcome to the official website of Prestige Horizon Travel (Pty) Ltd (“Prestige Horizon Travel”, “we”, “us”, or “our”).
This Legal Notice applies to your use of our website, including all information, content, services, quotations, travel products, and other materials made available through the website.
By accessing or using this website, you agree to the terms of this Legal Notice, together with our Terms of Service, Privacy Policy, and other applicable policies.
1. Business Information
Business Name: Prestige Horizon Travel (Pty) Ltd
Country of Registration: Republic of South Africa
Business Type: Travel Management Company
Website: prestigehorizontravel.co.za
Email: info.prestigehorizontravel@gmail.com
Where applicable, additional company registration, tax, licensing, accreditation, or regulatory information may be provided on this website or in relevant booking documentation.
2. Purpose of Our Website
The Prestige Horizon Travel website provides information about travel services, destinations, accommodation, activities, packages, travel experiences, and related services.
The website may also allow visitors to:
- Request travel quotations;
- Submit booking enquiries;
- Contact our travel consultants;
- Explore destinations and travel experiences;
- View accommodation and activity information; and
- Request assistance with travel planning.
Submitting an enquiry does not automatically create a confirmed booking.
3. Travel Services
Prestige Horizon Travel assists clients with arranging travel services that may be provided by independent third-party suppliers.
These may include:
- Airlines;
- Hotels and accommodation providers;
- Resorts;
- Safari lodges;
- Tour operators;
- Activity providers;
- Transport and transfer companies;
- Cruise operators; and
- Other travel-related businesses.
Each supplier may have its own terms, conditions, cancellation policies, payment requirements, safety requirements, and restrictions.
Clients are responsible for reviewing the applicable conditions relating to their booking.
4. Website Information and Accuracy
We make reasonable efforts to ensure that information published on our website is accurate and current.
However, travel information can change frequently.
Prices, availability, accommodation facilities, photographs, schedules, activity descriptions, supplier policies, operating hours, and other information may change without notice.
Information displayed on the website should therefore be regarded as general information until confirmed in writing by Prestige Horizon Travel or the relevant supplier.
We reserve the right to correct errors, omissions, inaccuracies, or outdated information.
5. Prices and Availability
Prices displayed on the website are not necessarily guaranteed.
Travel prices may change because of:
- Availability;
- Supplier price changes;
- Seasonal pricing;
- Currency fluctuations;
- Taxes and government charges;
- Airline fare changes;
- Promotional offers ending; or
- Other supplier-related changes.
A price becomes applicable to a client's booking only once the booking and applicable price have been confirmed.
6. Third-Party Websites and Suppliers
Our website may contain links, references, information, or promotional material relating to third-party websites, suppliers, accommodation providers, activity operators, airlines, and other businesses.
These third parties operate independently from Prestige Horizon Travel.
We do not control the content, availability, policies, security, or operation of third-party websites.
Where a client purchases a service from a third-party supplier, the supplier's applicable terms and conditions will also apply.
7. No Guarantee of Availability
Displaying a travel product, accommodation property, activity, destination, or package on our website does not guarantee that it will be available when you request it.
All bookings are subject to availability and confirmation.
We may offer alternative arrangements where the requested service is unavailable.
8. Travel Documents and Requirements
Travellers are responsible for ensuring that they possess all documents and permissions required for their journey.
Depending on the destination and circumstances, these may include:
- Valid passports;
- Visas;
- Travel permits;
- Identification documents;
- Parental consent documents;
- Health certificates;
- Vaccination documentation;
- Travel insurance; and
- Other documentation required by authorities or suppliers.
Travel requirements may change.
Clients should verify current requirements with the relevant government authorities, embassies, consulates, airlines, and other appropriate organisations before travelling.
Prestige Horizon Travel may provide general travel information but does not guarantee that such information will remain current after it has been provided.
9. Travel Insurance
Prestige Horizon Travel strongly recommends that travellers obtain appropriate travel insurance before departure.
Travel insurance may provide protection for circumstances such as medical emergencies, trip cancellation, delays, baggage loss, or other unforeseen events, depending on the policy.
Clients are responsible for selecting appropriate insurance and understanding its terms, exclusions, limitations, and claim procedures.
10. Activities and Adventure Experiences
Some travel experiences promoted or arranged through Prestige Horizon Travel may involve physical activity or inherent risks.
These may include:
- Hiking;
- Safari activities;
- Quad biking;
- Ziplining;
- River rafting;
- Bungee jumping;
- Boat trips;
- Adventure sports; and
- Other recreational activities.
Participation may be subject to age, health, fitness, weight, experience, safety, or other requirements imposed by the relevant supplier.
Clients must follow all safety instructions and supplier requirements.
11. Intellectual Property
Unless otherwise stated, the content published on this website is owned by or licensed to Prestige Horizon Travel.
This may include:
- Logos;
- Brand elements;
- Website design;
- Text;
- Graphics;
- Original photographs;
- Marketing material;
- Videos;
- Page layouts; and
- Other original content.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our intellectual property without prior written permission, except where permitted by applicable law.
Third-party logos, trademarks, photographs, and other materials remain the property of their respective owners.
12. Website Availability
We aim to keep our website available and operational, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of:
- Maintenance;
- Technical problems;
- Hosting issues;
- Internet disruptions;
- Cybersecurity incidents;
- Updates; or
- Circumstances beyond our reasonable control.
We reserve the right to modify, suspend, or discontinue parts of the website where necessary.
13. External Links
Our website may contain links to websites operated by third parties.
Such links are provided for convenience and informational purposes.
The inclusion of a link does not necessarily mean that Prestige Horizon Travel endorses or guarantees the third-party website, product, service, content, or business.
Users access third-party websites at their own risk and should review the applicable third party's terms and privacy policies.
14. Limitation of Website Information
The information on this website is provided for general informational and travel-planning purposes.
Nothing on the website should be interpreted as a guarantee that a particular travel experience, service, accommodation, activity, price, or destination will be available.
Where a booking is made, the booking confirmation and applicable supplier terms will take precedence over general website information.
15. Privacy and Personal Information
Prestige Horizon Travel may collect personal information when users submit enquiries, request quotations, make bookings, contact us, or otherwise interact with our services.
We process personal information in accordance with our Privacy Policy and applicable South African data-protection legislation, including the Protection of Personal Information Act (POPIA) where applicable.
We encourage users to review our Privacy Policy before submitting personal information through the website.
16. Fraud and Unauthorised Use
Users may not use the Prestige Horizon Travel website for fraudulent, unlawful, misleading, or malicious purposes.
This includes attempting to:
- Obtain services through fraudulent means;
- Make bookings using false information;
- Gain unauthorised access to website systems;
- Introduce malicious software;
- Interfere with website security; or
- Impersonate Prestige Horizon Travel or its representatives.
We reserve the right to investigate suspected fraudulent or unauthorised activity and take appropriate action.
17. Consumer Protection
Prestige Horizon Travel respects applicable consumer rights and protections under South African law.
Nothing in this Legal Notice, our Terms of Service, or any other website policy is intended to unlawfully exclude, restrict, or limit any right or protection that a consumer is entitled to under applicable legislation.
Where a provision conflicts with a mandatory legal requirement, the applicable law will prevail.
18. Limitation of Liability
To the extent permitted by applicable law, Prestige Horizon Travel is not responsible for losses, delays, cancellations, damages, injuries, disruptions, or expenses arising from circumstances outside our reasonable control or from the acts or omissions of independent third-party suppliers.
This may include circumstances involving airlines, accommodation providers, activity operators, transport companies, government authorities, weather conditions, natural disasters, strikes, or other unforeseen events.
Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited under South African law.
19. Changes to This Legal Notice
Prestige Horizon Travel may update this Legal Notice from time to time.
The most recent version will be published on our website together with the applicable effective date.
Users are encouraged to review this page periodically.
20. Governing Law
This Legal Notice is governed by the laws of the Republic of South Africa.
Any dispute arising from the use of this website or our services will be dealt with in accordance with applicable South African law and the appropriate dispute-resolution processes or courts.
21. Contact Us
For questions relating to this Legal Notice, our website, or our travel services, please contact us:
Prestige Horizon Travel (Pty) Ltd
South Africa
Email: info.prestigehorizontravel@gmail.com
Website: prestigehorizontravel.co.za
Last Updated: 9 August 2026
Prestige Horizon Travel reserves the right to update this Legal Notice where necessary.